Customer Privacy Notice

Your privacy is and will always be enormously important to us. Our Privacy Notice is designed to provide transparency into our data practices in a format that is easy to read and navigate. Please read the sections below to understand how we collect, use, share, and safeguard your information in order to offer you the most seamless vehicle and energy experience imaginable.

Privacy From Day One

Your LearningMate generates Infrastructure and Devices. To protect your privacy from the moment you take delivery, LearningMate does not associate the device data generated by your learning or teaching with your identity or account by default. As a result, no one but you would have knowledge of your activities, location or a history of where you’ve been and your information is kept private and secure, ensuring the infotainment data collected is not linked to your identity or account.

LearningMate aims to collect a minimum amount of personal data necessary for enhancing your learning or teaching experience, providing services to you, and for improving your learning or teaching. We are also committed to only share your personal data when needed to operate or service your product, or we will ask for your permission.

Information We May Collect

We may collect three main types of information related to you or your use of our products and services:

  • Information from or about you
  • Information from or about your AImate

Depending on the LearningMate products and services you request, own, or use, not all of these types of information may be applicable to you.

How We May Use Your Information

We may use the information we collect to:

  1. Communicate with you
  2. Fulfill our products and services
  3. Improve and enhance development of our products and services

This includes contacting you to advise you of important safety-related information, to notify first responders in the event of an accident involving your device, present products and offers tailored to you, or to respond to your inquiries and fulfill your requests for product information, LearningMate Updates, and other events.

Sharing Your Information

We may share information with:

  • Our service providers, business partners and affiliates
  • Third parties you authorize
  • Other third parties as required by law

We limit how, and with who, we share your personal data. Examples of when we may share your information include, payment processing, order fulfillment, product installation, customer service, marketing, financing, service or repair, and other similar services.

Choice and Transparency

We enable you to obtain access and control the data that we collect, use, and share. Through device permissions, in-app settings, communication preferences, your AImate Account, and in-device data sharing controls — you are in the driver’s seat, even when it comes to your data.

Privacy Questions

For privacy questions or comments, to opt out from certain services, or to submit a data privacy request, please contact us: privacy@learningmate.com